Check-out Time

Check-out time is strictly 10 am. Should you require a later check-out we will do our best but you need to let us know beforehand. If we have guests arriving that day it will be almost impossible to offer a late check-out due to the cleaners needing to prepare for those guests.

Please key in * then 0 then * (*0*) on the door lock keypad when you depart. This will notify the owner and housekeeping that you have departed. Thank you!

Check-out Process

When you leave, please ensure the following simple tasks are done:

1). Please leave the home tidy as you would your own home.

2). Please remove all trash, including bathrooms. Complex bin located at the bottom of unit stairs by the driveway. 

2).  Remove all food items, remember to check the freezer. You may want to donate non-perishables to the Maui foodbank – there’s a bin by the office.

3).  Place all dirty dishes in the dishwasher, load with dishwashing soap, and turn on the dishwasher (Housekeeping will empty when the unit is cleaned).

4).  If Beach Towels are used start or wash before departing. Any help with washing towels is appreciated!

5).  If hide-a-beds were used; remove sheets/bedding, put hide-a-bed back in place & leave sheets on the top of the cabinet or couch.

6).  Please log out of any apps you may have logged into. Also, delete any apps you may have downloaded to the TV’s.

7).  Make sure you did not unplug any HDMI cords on the TV’s. There will be a service fee taken from your deposit if the Cable is not working due to unplugged cable HDMI cords.

8).  Please leave patio lanai shade in “UP” position.

9).  Turn off lights, ceiling fans, oven, appliances, and any other electrical items.

10).  Close and lock all windows and doors.

11).  Double-check for any belongings. (Guests often forget power cords for laptops, cameras, cells, medications, etc.)

12).  When exiting please key in, * then 0 then * (*0*) on the front door lock for check out. This notifies the owner and housekeeping that you have departed. Thank you!

Thank you for your cooperation!

We sincerely hope you have enjoyed your stay, and we will look forward to seeing you again!

Warmest Aloha and Mahalo,

The Arbuckle Ohana

(808) 419-0099